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Standards

Quality & Warranty — How We Guarantee the Finish

Our quality process, adhesion and colour testing, and the warranty that backs every gold PVD order.

Quality gates

  • Alloy verification before acceptance
  • Surface preparation inspected to standard
  • Adhesion tape test on every batch
  • Colour match against the approved master swatch under standardised lighting
  • Visual inspection for contamination or edge coverage
  • Protective PVC film and wrapping for transport
Gold PVD colour master swatch board for quality matching

Gold PVD Warranty

10-year indoor warranty against peeling, flaking and colour change under normal conditions.

Structural Warranty

SS 304 furniture frames carry a structural warranty against weld and material failure.

Outdoor Use

SS 316 with weather-stable PVD is recommended for terraces; warranty adjusted accordingly.

Re-Coating

Items can be re-stripped and re-coated if damaged, extending service life indefinitely.

Sample Approval

Large orders include an approved sample as the reference standard for the batch.

Complaints Process

Documented defects are assessed against the approved sample and resolved by repair or replacement.

Request our QA sheet

Full test methods and warranty terms are available on request with any quotation.